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The Cheshire Horse Reviews

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Overall Rating

2 Reviews

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About The Cheshire Horse

Cheshirehorse.com is a leading online retailer and physical store for horse, pet, and farm supplies in the Northeast. Established in 1997, it is a family-owned and operated business with a location in Swanzey, NH, and a partner store in Saratoga Springs, NY. The website offers a wide selection of products, including top brands and specialized items, with a focus on personalized customer service and a price match guarantee.

The Cheshire Horse Pros & Cons

Pros of cheshirehorse.com:

Excellent Customer Service: Quick response to questions and secure packaging of shipments.
Abundant Product Selection: Wide range of products for animals, making it easy to find what you need.
Easy Ordering Process: Simple and user-friendly website for online shopping.
Fast Delivery: Quick shipping times, ensuring timely delivery of orders.
Competitive Prices: Offers the Leovet products at the cheapest prices.
Customer-Friendly Policies: 365-day return policy for most items and 30-day return policy for consumables.
Multiple Payment Options: Accepts major credit cards and PayPal for secure online transactions.

Cons of cheshirehorse.com:

Occasional Shipping Issues: Some customers have experienced issues with shipping, such as not adhering to specific shipping requests.
Customer Service Disappointments: Some customers have reported poor customer service experiences, particularly with new security website updates.
Mid-Range Performance: Overall rating of 3.8 out of 5 stars based on customer reviews and ratings.

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The Cheshire Horse Customer Reviews (2)

0/5

Donald Froelich

Verified Buyer

Jul 14, 2024

Bibolat Arsanukayev

Verified Buyer

Jul 11, 2024

The Cheshire Horse Customer’s Q&A

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The Cheshire Horse Features and Benefits

Key Features and Benefits of Cheshire Horse:

Quality Products:
- Horse, Pet, and Farm Supplies: The Cheshire Horse offers a wide range of products for horses, pets, and farm animals.
Scientifically-Researched Joint Supplements:
- Cosequin: A popular joint health supplement made with high-quality, trademarked Glucosamine Hydrochloride and Chondroitin Sulfate. It is proven safe and effective, with bioavailability studies in both horses and dogs.
Customized Supplements:
- Preventative and Therapeutic Options: Cosequin offers various formulas tailored to different needs, including preventative and therapeutic options for equines and canines.
High-Quality Ingredients:
- Glucosamine Hydrochloride FCHG49®: A building block for joint components, enhancing cartilage production and performance.
- Chondroitin Sulfate TRH122®: Reduces cartilage breakdown and protects joint cartilage matrix.
- MSM: Anti-inflammatory properties, maintaining healthy coat, skin, and hoof quality.
- ASU NMX1000®: A natural anti-inflammatory ingredient enhancing the effects of Glucosamine and Chondroitin Sulfate.
Nutritious Horse Feed:
- Purina Strategy GX: An all-in-one feed providing 100% of the required nutrients for various horse types, from growing foals to trail horses.
Customer Support:
- Friendly and Experienced Sales Staff: Available to assist with selecting the proper supplement or answering questions about joint supplementation.
Return Policy:
- 365-Day Returns: Ensuring customer satisfaction with a flexible return policy.
Mission:
- Enriching Lives: The Cheshire Horse's mission is to provide quality products and knowledgeable service to enhance the lives of horses, pets, and farm animals.

The Cheshire Horse Pricing

Pricing at The Cheshire Horse:

Tack and Apparel: 365-day returns, no specific pricing mentioned.
Supplies: 365-day returns, no specific pricing mentioned.
Services:
- Two-Horse Trailer Rental: $150 per day (24 hours).
- Refundable Damage and Cleaning Fee: $125.

For detailed pricing on other items, it is recommended to visit the website directly or contact their customer service.

Payment Method

Cheshirehorse.com accepts various payment methods to provide convenience for customers. These include major credit cards such as Visa, MasterCard, American Express, and Discover. Additionally, PayPal is available for secure online transactions.

For more details, visit their Payment Methods page.

The Cheshire Horse FAQs

The Cheshire Horse Alternatives

Top 10 alternatives to cheshirehorse.com:

Majestic Ally - Known for a wide range of equestrian products and accessories.
EquineNow - Offers horse care products and services.
Dover Saddlery - Specializes in high-quality equestrian gear and apparel.
SmartPak Equine - Provides supplements, tack, and other horse care essentials.
State Line Tack - Features a variety of horse supplies and riding equipment.
Horse.com - Offers a comprehensive selection of horse products.
Valley Vet Supply - Known for veterinary supplies and horse care products.
Schneiders Saddlery - Specializes in horse tack and riding apparel.
Riding Warehouse - Offers a wide range of equestrian products.
Big Dee's Tack & Vet Supplies - Provides horse tack, supplies, and veterinary products.

How To Open A The Cheshire Horse Account?

To open an account on cheshirehorse.com, follow these steps:

Visit the website and click on the "Account" link at the top right corner of the homepage.
Select "Create Account" from the dropdown menu.
Fill in the required information, including name, email address, and password.
Agree to the terms and conditions.
Click on the "Create Account" button to complete the process.

For more details, visit their Account page.

The Cheshire Horse Return Policy?

The Cheshire Horse offers a 365-day return policy for most items, provided they are returned in new condition with original tags and packaging. Consumable products, such as supplements, must be returned within 30 days. Returns can be made by mail or at their retail stores in Swanzey, NH, or Saratoga Springs, NY.

For mail returns, include proof of purchase and a completed Return Form. Items must be returned via a trackable, insured shipping method. The Cheshire Horse is not responsible for packages lost in transit without proof of tracking. Return shipping will not be refunded unless an item is defective or shipped in error.

Damaged items should not be returned before contacting customer service at 877-358-3001. Special orders are non-refundable and subject to the manufacturer's restocking fees.

For more details, visit their Return Policy page.